Shipping & Return Policy

Ordering from Australia

Standard Domestic Shipping is $15 AUD per order 

Express Domestic Shipping is $20 AUD per order

(includes tracking on all orders via Australia Post) 

The shipping cost will be calculated at check-out & will vary depending on the weight and size. 

Items are dispatched within 2-3 working days after payment has been received (which takes about 1-3 days). 

Domestic orders may take up to 1 week to arrive, sometimes longer. 

Ordering from Overseas

Standard International Shipping is $40 AUD per order 

Express International Shipping is $50 AUD per order

(includes tracking on all orders via Australia Post) 

All orders are shipped via Australia Post and includes tracking with postage starting from $40. 

Items are dispatched within 2-3 working days after payment has been received (which takes about 1-3 days). The weight and size of your order will affect shipping costs, which is calculated at check-out. 

Some countries may charge import duties and taxes, which are out of my control. International orders may take up to 3-4 weeks to arrive. Express post is also available.

Ordering Ceramics

All the ceramic pieces are one-of-one, meaning the exact design will not be repeated in the future. If unsure, please read the item description before placing an order.

Refund/Exchange Policy

I do not offer returns or exchanges due to change of mind once the order has been shipped. If your item is officially confirmed to be lost or damaged during shipment, I can offer a refund/replacement. Thank you for your understanding!